Privacy Policy

Effective date: 12–August–2026  ·  Updated on: 12–August–2026

This Privacy Policy explains the policies of kfilesdesign.com on the collection, use, disclosure and protection of personal data we collect when you access kfilesdesign.com (the “Service”). This Privacy Policy defines and describes your privacy rights and how you are protected under applicable privacy laws.

By using our Service, you are consenting to the collection and use of your personal data in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy.

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What Information We Collect, For What Purposes, and On What Legal Basis

The definitions of legal basis used below are understood as follows:

  • Legitimate interest: interest of the Company or of a third party, provided that your interests or fundamental rights and freedoms are not overriding, with such use of your personal details balanced against your human rights and freedoms.
  • Contract performance: processing your personal data where it is necessary for the performance of a contract to which you are a party, or to take pre-contractual measures before entering such a contract.
  • Legal obligations: processing your personal data where it is necessary for compliance with a legal or regulatory obligation we are subject to.
  • Consent: your consent shall mean any freely given, specific, informed, and unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signify your agreement to the processing of personal data relating to you. We can request your consent for processing when we do not have another legal basis for processing your data.

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Usage Data

What we collect: Information on how users interact with our website or application, including pages visited, time spent on pages, click paths, and browser details.
Purpose: To analyze user behavior, optimize performance, and enhance the user experience.
Retention period: 365 days.
Legal basis: Consent.

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Contact Information

What we collect: Home address, postal address.
Purpose: To ensure accurate service delivery and support account-related communication.
Retention period: 365 days.
Legal basis: Consent.

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How Do We Obtain Your Personal Data

We collect information you provide directly to us when you:

  • Fill in any forms
  • Use our services
  • Correspond with us
  • Speak with a member of our client support team
  • Contact us for other reasons

Requirements to Provide Personal Data

In certain cases, the provision of personal data is either a legal or contractual requirement, or a requirement necessary to enter into a contract. Contractual requirement: name, phone, email, and project address are required for us to contact you through our website and to work with you.

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How Do We Share Your Information

K Files Design LLC may disclose your personal data to the recipients of the following categories:

  • With your consent. K Files Design LLC will share your information for any purpose with your explicit consent.

We do not transfer personal data to any third countries outside the European Economic Area (EEA).

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Data Subject Rights

You have the following rights regarding your personal data:

  • Right of access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You can ask us to correct any inaccurate or incomplete information.
  • Right to erasure (right to be forgotten): Under certain conditions, you may request the deletion of your personal data.
  • Right to restrict processing: You can request the limitation of processing of your personal data under specific circumstances.
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another controller.
  • Right to object: In some cases, you may object to the processing of your personal data.
  • Right to be informed: You have the right to be provided with clear, transparent, and easily understandable information about how we process your personal data.

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Withdrawal of Consent

In accordance with Article 13(2)(c) of the GDPR, you have the right to withdraw your consent to the processing of your personal data at any time. As a visitor to this website, you can easily adjust or withdraw your consent directly via the consent banner provided on the site. Alternatively, you may contact the website operator using the contact details provided in this Privacy Policy. Please note that withdrawing your consent does not affect the lawfulness of any processing carried out before your withdrawal.

To exercise these rights, please contact us at hello@kfilesdesign.com.

We will exercise your rights only after receiving your written request to exercise a particular right indicated above and only after confirming the validity of your identity.

Your requests shall be fulfilled, or fulfillment of your requests shall be refused with the reasons specified, within one month from the date of submission of the request. This period may be extended by two further months if the request relates to a large scope of personal data or other simultaneously examined requests; we will inform you of any such extension within one month of receipt of the request, together with the reasons for the delay. A response will be provided in the form of your choosing.

We may refuse to satisfy your request if the exceptions and/or limitations to the exercise of data subjects’ rights set out in the GDPR apply, and/or if your request is found to be manifestly unfounded or disproportionate. If we refuse to satisfy your request, we will give you our reasons for such refusal in writing.

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Right to Lodge a Complaint With a Supervisory Authority

If you believe that our processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with a competent supervisory authority. For example, if you reside in the European Union, you may contact your national Data Protection Authority. Detailed contact information for your supervisory authority can typically be found on its official website.

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Security

Please note that, although no system of technology is completely secure, we implement appropriate security measures in order to minimize the risks of unauthorized access to or improper use of your personal information.

  • We and our third-party service providers that may be engaged in the processing of personal data on our behalf (for the purposes indicated above) are contractually obligated to respect the confidentiality of the personal data.
  • We implement reasonable security practices and procedures to help protect the confidentiality and security of your information, including any non-public personal information. We protect your information using reasonable physical, technical, and administrative security measures, including by limiting access to your information to employees with a need to know such information.

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SMS Communications

SMS Consent

By providing your mobile phone number, you consent to receive text messages from KFiles Design regarding your project inquiry, appointments, scheduling updates, and customer service communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Your consent is not a condition of purchasing any services.

SMS Privacy

KFiles Design respects your privacy. Mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes. Information collected through our website or text messaging is used solely to communicate regarding your inquiries, projects, appointments, and services.

SMS Terms

By opting into SMS communications from KFiles Design, you agree to receive conversational and informational text messages regarding your project, appointments, scheduling, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

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Changes to This Policy

We regularly review this Privacy Policy and reserve the right to modify it at any time in accordance with applicable laws and regulations. Any changes will take effect immediately upon their publication on our website. Please review this Privacy Policy from time to time to stay updated regarding any changes.

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Contact Us

For any questions, please contact us through the following methods: